What Makes This PoC Acceptable?
- Corrective action was implemented to address each individual identified as being affected by the deficient practice (investigations for each were reopened).
- Action was taken to identify other individuals potentially affected by the deficient practice (all non-serious injuries investigations were reviewed for completeness).
- System modifications were implemented to ensure the deficient practice will not recur (additional training was implemented and reporting documents were revised to ensure more complete investigations).
- Monitoring systems were implemented to monitor the effectiveness of corrective actions (monthly investigation review meetings, additional notification processes and random investigation monitoring by QA staff).
Did you identify anything else that makes this example an acceptable PoC?