Frequently asked questions
can I contact the central office of the Texas Department of Aging
and Disability Services (DADS)?
The state office headquarters is located in the John H. Winters Human Services Complex, 701 W. 51st St., Austin, Texas 78751. The mailing address is P.O. Box 149030, Austin, Texas 78714-9030. The main phone number is 512-438-3011. Click here for a full list of contacts.
DADS was created as a result of House Bill 2292 (78th Texas Legislature, 2003) which consolidated into the new agency these services:
- services for people with intellectual disabilities and state supported living center programs;
- community care, nursing facility and long-term care regulatory services; and
- aging services and programs.
How can I find a job at DADS?
DADS offers a range of exciting job opportunities from support services to direct medical care across the state, and we are always looking for people just like you.
Types of jobs we offer include:
- Direct service staff at the state supported living centers, including direct care professionals, nurses, pharmacists, physicians, psychologists and therapists
- Regulatory services professionals who monitor long-term care, home health and hospice facilities
- Caseworkers in DADS local offices
- Policy and administrative staff at the state headquarters and regions
For more information about working for DADS, please visit our employment website.
I would like to volunteer to help the
people your department serves, but I don't know where to start.
Volunteering with the agency is an effective way for you to make a difference in the lives of older people and people with disabilities. Volunteers are needed for a variety of tasks including:
- Volunteering in a nursing home or assisted living facility
- Volunteering in a state supported living center
- Serving as a long-term care ombudsman
- Acting as a benefits counselor
- Acting as a surrogate decision maker
Where can I get information about other health and human services agencies?
The mission of the Texas Health and Human Services Commission is to provide the leadership and direction and foster the spirit of innovation needed to achieve an efficient and effective health and human services system for Texans.
Currently, the state's health and human services agencies spend nearly $25 billion per year to administer more than 200 programs, employ 48,000 state workers, and operate from more than 1,300 locations across the state.
In 2003, the Texas Legislature mandated an unprecedented transformation of the state's health and human services system to create an integrated, effective and accessible health and human services enterprise that protects public health and brings high-quality services and support to Texans in need. The transformation blended 12 agencies into five to create a system that is client-centered, efficient in its use of public resources, and focused on results and accountability.
The Texas health and human services system includes five agencies, which operate under the oversight of the Health and Human Services Commission. This consolidated organizational structure is enhancing delivery of services, improving efficiency and generating cost savings for Texas.
The five health and human services agencies are:
- Health and Human Services Commission
- Department of Family and Protective Services
- Department of Assistive and Rehabilitative Services
- Department of Aging and Disability Services
- Department of State Health Services
Updated: October 24, 2012