How do I report complaints which do not involve people getting services from DADS, facilities, agencies or providers?
The following will help guide you in making complaints with state agencies other than the Texas Department of Aging and Disability Services (DADS).
How can I report a complaint regarding a state hospital?
Call 1-800-252-8154 to report state hospital complaints. Click here for a list of state hospitals in Texas.
How can I report a complaint regarding a hospital, dialysis center, abortion center, outpatient center, birthing center or rehabilitation facility?
Call 1-888-973-0022 or click here to contact the Texas Department of State Health Services online.
How can I report a complaint regarding a physician, physician assistant, acupuncturist?
How can I report a complaint about a long-term care insurance company?
Call 1-800-252-3439 or 512-463-6515 (Austin). Calls are answered by the Texas Department of Insurance. They also have these resources online:
How can I report a claim of discrimination?
Call 1-888-388-6332, TDD 1-877-432-7232, if you think you have been discriminated against by a Texas health and human services employee or contractor. These complaints are handled by the Texas Health and Human Services Commission Civil Rights Office.
The five Texas health and human services agencies are:
- Texas Department of Aging and Disability Services (DADS)
- Texas Department of Assistive and Rehabilitative Services (DARS)
- Texas Department of Family and Protective Services (DFPS)
- Texas Department of State Health Services (DSHS)
- Texas Health and Human Services Commission (HHSC)
Updated: January 15, 2013