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DADS Provider Alerts — Family Care (FC)

Survey About Direct Service Workers Runs Through April 7

The Texas Health and Human Services Commission is asking all providers that employ direct service workers to take a short survey about their employees. The survey should take about five minutes. The deadline to complete the survey is close of business April 7, 2014.

Click here to take the survey.

This survey is the first step in learning more about:

  • the experiences of direct support workers,
  • what motivates them,
  • the problems they face and
  • what would make their jobs more rewarding.

The next step will be to select a representative sample of direct service workers from across the state to participate in a survey and focus groups.

If you have questions, please contact Ron Ayer, Texas Department of Aging and Disability Services project manager, at or at 512-438-5001.


Recent Change to TINS Will Not Affect HHS Payments

The Texas State Comptroller of Public Accounts converted all Texas Identification Numbers (TINs) based on Social Security Number (SSN) to a new format on March 3, 2014. The changed numbers already have begun showing up on paper warrants and direct deposits addenda records.

This change applies to individuals and sole proprietorship business owners whose TIN is not based on their state Employer Identification Number (EIN).

  • TINs based on a Social Security Number began with a "2," followed by the nine-digit SSN.
  • The new TINs begin with a "7," followed by a randomly assigned number.

When calling the Texas Department of Aging and Disability Services (DADS) with payment inquiries, you don’t need to know your new TIN. DADS can still look up your account using your Social Security Number. The same is true for the other four Texas health and human services agencies.

In addition, the Comptroller’s online "Search State Payments Issued" application still allows you to search using your EIN or SSN.


Improving the Recruitment and Retention of Texas Direct Service Workers
An invitation from DADS Commissioner Weizenbaum

Direct service workers (DSWs) provide essential personal support services to older Texans and individuals with disabilities. The work they do is critical, yet Texas will soon have more people who need assistance than there are DSWs.

The Texas Department of Aging and Disability Services (DADS), on behalf of the Texas Health and Human Services Commission, will conduct several focus groups and surveys to learn about DSWs work experience, what motivates them, the problems they face and what would make their jobs more rewarding. This information will help service provider organizations and individuals hiring their own support staff to recruit and retain DSWs.

In the coming weeks you will be receiving invitations to participate in surveys or focus groups. Direct service workers, provider agencies, and individuals with disabilities and/or their family members are strongly encouraged to actively participate with us on this important initiative.

More information on this will come from a GovDelivery notice like this one and via email. If you have any questions please contact Ron Ayer, DADS project manager, , (512) 438-5001.


Improving the Recruitment and Retention of Texas Direct Service Workers (DSW)

The Texas Health and Human Services Commission is seeking to improve direct service workforce recruitment and retention.

The Texas Department of Aging and Disability Services (DADS), on behalf of the Texas Health and Human Services Commission, will soon survey personal attendants and direct service workers to learn more about their work experience, what motivates them, the problems they face, and what would make their jobs more rewarding. What we learn will help public and private providers, other employers and individuals recruit and retain DSWs.

DADS providers are being asked to complete this survey because you employ individuals who provide support as personal attendants or DSWs. Please assist us by taking five minutes to complete this survey before April 7, 2014.

Contact: Ron Ayer, DADS Project Manager,, 512-438-5001.


Recorded EVV Compliance Plan Reports Training Session Now Available

As part of the implementation of the EVV Compliance Plan, DADS conducted seven live online training sessions for providers on the new EVV Compliance Plan Reports available in Santrax. One of those EVV Compliance Plan Reports training sessions was recorded and is now available for viewing here:

A list of Frequently Asked Questions compiled from the live training sessions will be posted as soon as they are all available.


SELN Community Webinar on March 18, 2014


The Role of Family Involvement: Engaging Families in Employment, Early and Often

We will discuss building and sharing a consistent message about employment for individuals with develop.m.ental disabilities. Together, we will look at cross-agency communication strategies, policies and practices to enlist families as advocates for employment and early work experiences.

Target Audience:

State and local agency representatives, service providers, case managers and family members and self-advocates.


Date: March 18, 2014
Time: 3 p.m. ET; 2 p.m. CT; 1 p.m. MT; 12 p.m. PT; 10 am HT
Length: 90 minutes

More details:

View event flyer

For event details and to register, click the link below:


Influenza Health Alert

On December 20, 2013, the Texas Department of State Health Services (DSHS) issued an influenza health alert. Influenza is now widespread across the state, and influenza-like illness activity continues to increase. The DSHS Health Alert is available at

While most people recover from influenza within one to two weeks, others may develop significant complications that can lead to hospitalization and even death. In most years, people over the age of 65, pregnant women, young children and people with chronic health conditions are most at risk for complications. This year the prevailing H1N1 strain is causing severe illness in otherwise healthy mid-aged adults.

Immunization is the single best method for preventing influenza and reducing the risk of complications. It is not too late to get the flu vaccine, and DSHS recommends everyone over the age of 6 months be vaccinated, especially healthcare workers to prevent transmission to others. The prevailing strain is contained in this year's vaccine.

Antiviral treatment, when started within 48 hours of the onset of illness, may reduce the risk of complications and death, while possibly shortening the length of hospitalization. According to DSHS, antiviral treatment is recommended for anyone with confirmed or suspected influenza who is:

  • Hospitalized,
  • Has a severe, complicated or progressive illness, or
  • Is at higher risk for complications from influenza.

Other resources for further information regarding influenza and the influenza vaccine include:


Supported Employment Training Webinars from the University of Montana

Interested individuals may participate from their own offices or homes, and there is no registration cost for any of the sessions. As training sessions are scheduled, invitations and registration instructions are emailed to Montana Transition Listserv members. To join the Montana Transition Listserv, go to the Transition and Employment Projects Home Page and enter your email address in the box provided.

  • January 14th, 2-3:30 (CST)
    Systematic Instruction and Job Coaching--Part One
  • February 17th, 5:30-6:30 (CST)
    Group discussion of how using the strategies taught in the workshop is playing out in participant's work. Register for this on the Montana Professional Development Portal(Course ID# 3393).
  • February 18th, 2-3:30 (CST)
    Systematic Instruction and Job Coaching--Part Two
  • March 18th, 2-3:30 (CST)
    Planning Your Transition from Pediatric to Adult Health Care
  • May 13th, 2-3:30 (CST)
    Self-Management Strategies for People to Live and Work Independently

DRAFT Proposed Rules for Title 40, Chapter 49, Contracting for Community Services

The Department of Aging and Disability Services (DADS) has initiated a comprehensive revision to DADS rules related to DADS community services contract requirements. During July - August 2013, DADS offered a 30-day informal comment period. Subsequent to comments received, DADS made several changes to the proposed draft rule. Providers are encouraged to closely review the proposed Chapter 49 as it contains numerous changes to contracting practices addressing for example: use of provisional contracts; criteria to receive a contract, contract sanctions, contract assignment, background and criminal history checks.

One of the issues on which comments were received relates to whether DADS will wait until after an appeal of a proposed action to recoup funds from a provider, as is the practice for the HCS and TXHML waivers, or proceed to recoup funds before an appeal of the recoupment has been concluded, as is the practice for recoupments relating to contracts currently subject to Chapter 49. The proposed Chapter 49 will adopt the practice of delaying recoupments until after the results of an appeal are known.

Effective today, if DADS has made a determination to recoup funds from a contractor, DADS will recoup when:

  • the contractor has not requested an appeal of the recoupment determination within the time allowed to request such an appeal; or
  • the contractor appeals the recoupment determination and the final decision from the administrative hearing is favorable to DADS.

If a contractor requested an appeal of the recoupment determination within the time allowed to request such an appeal and has begun to make payments in accordance with a payment plan, DADS will suspend the terms of the payment plan pending the final decision from the administrative hearing.

A recoupment initiated before the alert that is not under appeal and a payment plan is not affected by the alert.

In conjunction with the proposed revisions to Chapter 49, DADS will propose revisions related to numerous program rules that interface with Chapter 49 and will propose repeal of Chapter 69, Contract Administration.

The revised proposed Title 40, Chapter 49, Contracting for Community Services and a consolidated list of comments and responses is available at


Take and Share this Important Survey on Disability Employment

The National Council on Independent Living (NCIL) is seeking broad support from the disability community in filling out their disability employment survey. Answers to the survey questions are intended to shape debate about disability policy, and the results will be shared with the White House, all 50 Governors, top media, and disability groups, among others.

A very large sample size is needed to ensure that the survey results are valid, so NCIL requests that you share the survey with your Twitter, Facebook and email networks. The survey takes about 10 minutes, and all survey respondents can be entered to win $500. For further information, please contact Jennifer Laszlo Mizrahi at or 202-365-0787.

Click here to access the survey.


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