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Family Care (FC)

Expansion of Consumer Rights and Services Call Center Hours Pilot Project Continues Until Further Notice

The Department of Aging and Disability Services Consumer Rights and Services section implemented a pilot project on January 2, 2012 to evaluate the receipt and processing of full service delivery during expanded Call Center hours. The pilot concluded on June 30, 2012. While the analysis and evaluation is underway, expanded hours will continue to operate Monday through Friday from 7:00 a.m.- 7:00 p.m. until further notice.

(7/2/2012)

Electronic Document Submission pilot project: survey now available

Currently the Department of Aging and Disability Services (DADS) is conducting an Electronic Document Submission (EDS) Pilot in Regions 6 (Houston), 2/9 (Lubbock/Abilene), and 7 (Central Texas) to test the usefulness of submitting referral documents by e-mail between DADS and provider agencies. If your agency provides services in one or more of these regions where the pilot is being conducted (whether or not your agency participated in the pilot), please take a few minutes to complete the attached survey. Your input will assist DADS in gathering information regarding the effectiveness of the EDS Pilot. DADS values your input and would appreciate your responses to the survey by May 25, 2012.

Please click on the following link https://www.surveymonkey.com/s/EDS_Pilot_Survey to complete the 2-minute survey. DADS appreciates your input, which will help us evaluate the success of the pilot project.

(5/16/2012)

Reminder: DADS EVV Town Hall Meetings in McKinney and Grand Prairie

The Texas Department of Aging and Disability Services (DADS) will conduct Town Hall style meetings to provide information and answer questions about implementation of the Electronic Visit Verification (EVV) system in DADS Region 3.

The purpose of these Town Hall meetings is to ensure continuous stakeholder involvement. All interested persons and organizations are welcome to attend.

DADS Region 3 Meeting Dates and Times

Friday, April 20, 2012
2 p.m. - 4 p.m.

First Baptist Church of McKinney Chapel
1615 West Louisiana
McKinney, Texas 75069

Saturday, April 21, 2012
2 p.m. - 4 p.m.

The Bank of America
Lone Star Room, Second Floor
801 South State Highway 161
Grand Prairie, Texas 75051

(4/19/2012)

Reminder: DADS EVV Town Hall Meetings in Waco and Austin

The Texas Department of Aging and Disability Services (DADS) will conduct Town Hall style meetings to provide information and answer questions about implementation of the Electronic Visit Verification (EVV) system in DADS Region 7.

The purpose of these Town Hall meetings is to ensure continuous stakeholder involvement. All interested persons and organizations are welcome to attend.

DADS Region 7 Meeting Dates and Times

Friday, April 13, 2012
2 p.m. - 4 p.m.

City of Waco Convention Center
Bosque Theatre
100 Washington Avenue
Waco, TX 76701

Saturday, April 14, 2012
1 p.m. - 3 p.m.

John H. Winters Human Services Complex
Public Hearing Room
701 W. 51st St.
Austin, TX 78751

(4/13/2012)

Repeal of rules for certain Memoranda of Understanding

The Texas Department of Aging and Disability Services plans to propose the repeal of various rules that contain the text of memoranda of understanding (MOUs) or which adopt an MOU by reference. In some cases, the MOU is addressed in another DADS rule and the repeal eliminates duplicative rules. In other cases, the statutory requirement requiring agencies to adopt the MOU no longer exists or the statute does not require DADS to be a party to the MOU.

DADS will present the proposed repeals the Aging and Disability Services Council on June 7, 2012.

If you have feedback concerning the following repeals, please e-mail Mary Valente at mary.valente@dads.state.tx.us no later than May 1, 2012. See the list of rules in PDF format.

(4/4/2012)

Electronic Document Submissions (EDS) Pilot

The Texas Department of Aging and Disability Services (DADS) is requesting additional providers serving individuals located in the areas listed below to join the EDS pilot. Providers in the above DADS programs will be able to transmit and receive forms electronically to and from DADS regional staff. Participation by additional providers will assist DADS in determining the success of the pilot by monitoring the effects of increased data volume on systems used in the pilot.

The goal of the pilot project is to ease administrative requirements for providers by enabling faster and more accurate communication utilizing electronic communication methods. If you have questions regarding this information or need additional information on registering for the pilot being conducted in the areas listed below, please contact the Policy Development and Oversight mailbox at PDO@dads.state.tx.us.

EDS Pilot Areas

Houston office - 1332 E. 40th location

  • Harris County
  • CDSAs

Waco office

  • McLennan County
  • CDSAs

Midland office

  • Community Service Providers: Midland, Ector, and Martin Counties
  • CBA Providers only: Andrews, Borden, Gaines, Glasscock, Martin, Midland and Upton Counties
  • MDCP Providers only: Andrews, Borden, Crane, Crockett, Dawson, Ector, Gaines, Glasscock, Howard, Loving, Martin, Midland, Pecos, Reagan, Reeves, Scurry, Terrell, Upton, Ward, and Winkler Counties
  • CDSAs

Odessa office

  • Ector County
  • CDSAs

Pecos office

  • CCAD Providers: Loving, Reeves, and Ward Counties
  • CBA Providers: Loving and Reeves Counties
  • CDSAs
(2/22/2012)

Additional Electronic Visit Verification (EVV) training sessions and locations now available

EVV System Classroom training sessions are now available in Tyler and Wichita Falls for providers and Consumer Directed Services (CDS) Employers included in the EVV Pilot in DADS Region 2 (Abilene, Wichita Falls and the surrounding area), and DADS Region 4 (Longview, Tyler and the surrounding area). For more information about classroom training or to register, please visit the DADS EVV website at: www.dads.state.tx.us/evv.

(1/11/2012)

RESCINDED: DADS Information Letter No. 11-155

DADS rescinded Information Letter No. 11-155: Health and Human Services Commission Form H3087 Replaced by "Your Texas Benefits" Medicaid Card on January 3, 2012 because it had outdated information.  Current provider information on Your Texas Benefits Medicaid Card is found on http://www.tmhp.com/TMHP_File_Library/Medicaid/Your%20Texas%20Benefits.pdf.  If you have any questions, please contact pdo@dads.state.tx.us.

(1/6/2012)

Upcoming EVV Town Hall meetings in Region 4

The Texas Department of Aging and Disability Services (DADS) will conduct Town Hall style meetings to provide information and answer questions about the upcoming Electronic Visit Verification (EVV) Pilot in Region 4 (Longview, Tyler and the surrounding areas).

The purpose of these Town Hall meetings is to ensure continuous stakeholder involvement. All interested persons and organizations are welcome to attend.

Meeting Dates and Times

Saturday, Nov. 5, 2011
2-4 p.m.
Tyler Junior College - West Campus
1530 South Southwest Loop 323
Tyler, TX 75701

Monday, Nov. 7, 2011
10-12 p.m.
Southwest Community Center
3222 W. 7th Street
Texarkana, TX

(10/28/2011)

Electronic Visit Verification Introductory Webinars For Consumer Directed Services Agencies and Consumer Directed Services Employers in DADS Regions 2 and 4 Are Currently Available

There is still time to register for an Electronic Visit Verification (EVV) Introductory Webinar session for Consumer Directed Services Agencies (CDSAs) and Consumer Directed Services (CDS) Employers in Region 2 (Abilene, Wichita Falls and the surrounding area) and Region 4 (Longview, Tyler and the surrounding area). The remaining sessions will be available on Oct. 27, 2011 and Oct. 28, 2011. The purpose of the webinar is to provide CDSAs and CDS Employers with an overview of the EVV Pilot, as well as give an opportunity to ask questions regarding EVV. 

To register for an upcoming webinar, please use one of the links below:

For more information about EVV, please visit the DADS EVV website at: www.dads.state.tx.us/evv.

(10/27/2011)

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Updated: April 19, 2013