Texas Direct Support Workforce Stability Survey (2010)
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Introduction
Background
In June 2008, the Quality Assurance and Improvement unit in the Center for Policy and Innovation at DADS contracted the Survey Research Center at the University of North Texas (UNT) to distribute a survey to service providers of HCBS waiver programs and ICFs/MR to examine the stability of the direct support workforce in the state. DADS and UNT adapted a survey created by the Texas Center for Nursing Workforce Studies (Texas Department of State Health Services, 2008, Study Design & Methods) for the study. The "Direct Support Staff Turnover Survey for Providers of Community and ICF/MR Programs" (Appendix A) invited providers to voluntarily supply information about employees whose primary duties include hands-on, face-to-face contact with people who receive services including: personal attendants, case managers, service coordinators, direct care staff, QMRPs, therapists, CNAs, and nurses."
Purpose of Study
The purpose of the study was to:
- Examine workforce statistics including the percentages of vacancies, turnover, length of time continuously employed (i.e., longevity), and length of time continuously employed at separation (i.e., stability).
- Examine whether workforce statistics differed between HCBS and ICFs/MR settings.
- Explore whether benefits or incentives influenced workforce statistics.
Updated: November 23, 2010