STAR+PLUS Handbook

Section 2000

Legal Requirements
Table of Contents

2100

Disclosure of Information

2110

Confidential Nature of the Case Record

2111

Establishing Identity for Contact Outside the Interview Process

2111.1

Telephone Contact

2111.2

In-Person Contact

2111.3

Verification and Documentation

2112

Custody of Records

2113

Disposal of Records

2114

When and What Information May Be Disclosed

2115

Confidential Nature of Medical Information – HIPAA

2116

Privacy Notice

2117

Member Authorization

2118

Minimum Necessary Information Release

2119

Personal Representatives

2119.1

Adults and Emancipated Minors

2119.2

Unemancipated Minors

2119.3

Deceased Individuals

2120

Confidential Information on Notifications

2130

Correcting Information

2140

Communication with the Managed Care Organization

2150

Alternate Means of Communication

2200

Citizenship and Identity Verification

2210

Acceptable Documentation for Both Citizenship and Identity

2211

Supplemental Security Income Recipients

2212

Medicare Recipients

2213

All Other Individuals

2220

Reserved

2230

Member Rights and Responsibilities

2231

Notifications

2231.1

SPSU Notification Requirements

2231.2

MCO Notification Requirements

2232

Notifications with MEPD Involvement

2233

Rights and Responsibilities Reference