PURPOSE

To provide the Lone Star cardholder with a protective sleeve in which to store the Lone Star Card to prevent damage to the card.

PROCEDURE

When to Issue

The local office EBT clerk provides the Lone Star Card sleeve with the Lone Star Card when

• issuing a card in the local office, or
• mailing an unregistered Lone Star Card according to the local office security procedures.

When issuing a Lone Star Card in the local office, local office staff instructs the cardholder on the use of the sleeve to prevent damage to the card.

The EBT vendor includes a Lone Star Card sleeve with all unregistered Lone Star Cards mailed from its central facility.

Transmittal

Provide a Lone Star Card sleeve when issuing or replacing a Lone Star Card.