Guardianship Services Handbook

Section 1000

Program Administration and Information
Table of Contents

General Information. and Statutory Requirements.

Use of This Handbook – General Information.

1110.1: Compliance With Policies and Procedures.

1110.2: Definitions – General Information.

1110.3: Use of Acronyms

1110.4: Delegation and Shared Responsibilities

1120: Inter-Agency Relations – General Information.

Roles of Guardianship Staff – General Information.

1130.1: Role of Guardianship Supervisor

1130.2: Role of the Guardianship Specialist (GS)

1130.3: The Role of the Guardianship Accountant (GA)

1130.4: The Role of the Administrative Assistant (AA)

1140: Qualifications of the Guardianship Specialist – General Information.

1150: Standards of Conduct and Work Rules

Training – General Information.

1160.1: Completion of Training

Quality Assurance (QA) – Statutory Requirements. General Information.

1170.1: Unit Quality Assurance (QA) System

Complaints – General Information.

1180.1: Unit Responsibility for Complaints Involving DADS

1180.2: Reporting of Complaints Involving DADS Wards

Confidentiality – General Information.

1210: De-Identification of Records

Communication Alternatives/Providing Access to Services – General Information.

1310: Interpreter, Communication Devices, Limited English Proficiency (LEP) or Impaired Sensory or Speaking Skills

1320: Confidentiality Provisions for Paid Interpreter or Translator Services

1400: Cultural Competency in Guardianship Services

1500: Photographs and Photo Identification of Wards

1600: Use of GECS Funds and Procurement Cards

Criminal History Background Checks – General Information.

1710: Self-Reporting of Criminal Acts

Requesting a Criminal History Check and Authorizing Visits Outside of the Facility

1721: Criminal History Records Checks of Alleged or Designated Perpetrators

Registration and Certification Requirements

1810: Notice of Complaints or Disciplinary Actions

1820: Supervision of Provisionally Certified Guardians

Volunteers – General Information.

1910: Volunteer Requirements