Family Violence Program Nonresidential Center Provider Manual

Glossary

Revision 09-1; Effective April 22, 2009

The following words and terms, when used in this manual, have the following meanings unless the context clearly indicates otherwise.

ADA —  Americans with Disabilities Act

AIDS —  Acquired Immunodeficiency Syndrome

CHIP — [Texas] Children's Health Insurance Program

Civil justice system — A network of courts and legal processes that enforce, restore or protect private and personal rights.

COBRA — Consolidated Omnibus Budget Reconciliation Act of 1985

Community education — The efforts or activities performed to increase public awareness about family violence and the availability of services for victims of family violence.

Cooperation with criminal justice officials — Making efforts on behalf of victims of family violence to:

• establish ongoing working relationships with the local criminal justice system, including but not limited to law enforcement, prosecutors, the courts, and probation and parole departments; and
• educate the local criminal justice system about family violence and the need for policies that ensure the safety for victims of family violence and hold batterers accountable.

Cooperative living agreement — An agreement between the shelter center and residents that promotes health, safety, and daily shelter center operations.

CPR — cardiopulmonary resuscitation

Criminal justice system — A network of court and legal processes that deals with the enforcement of criminal laws. A crime is an action or omission in violation of law and is an offense against the state.

Crisis call hotline — A telephone number answered 24 hours a day, every day of the year by trained family violence center or special nonresidential project volunteers, employees, or Texas Health and Human Services Commission (HHSC)-approved services contractors who provide immediate intervention through safety planning, including assessing for danger; understanding and support; and information, education, and referrals to victims of family violence.

DADS — Department of Aging and Disability Services (formerly part of the Texas Department of Human Services)

DBTAC — Southwest Disability and Business Technical Assistance Center

DFPS — Department of Family and Protective Services (formerly the Texas Department of Protective and Regulatory Services)

DHS (TDHS) — Texas Department of Human Services

Direct service — A face-to-face HHSC-contracted service provided by an employee or volunteer of the family violence center or special nonresidential project or by an HHSC-approved subcontractor.

DSHS — Department of State Health Services (formerly the Texas Department of Health)

Education arrangements for children — Direct services that result in a resident, nonresident or program participant child complying with the compulsory attendance requirements found in the Texas Education Code. It does not include transportation.

EEOC — Equal Employment Opportunity Commission

Emergency medical care — Assistance in responding to any urgent medical situation for a resident, nonresident, program participant or victim of family violence being considered for acceptance to or accessing family violence services.

Emergency transportation — Providing or arranging transportation:

• to and from emergency medical facilities for a resident, nonresident, program participant or victim of family violence being considered for acceptance;
• from a safe place to the shelter for people being considered for acceptance as residents of the shelter and who are located within the shelter's service area; or
• from a safe place to the shelter for program participants located within the nonresidential center's service area.

Family violence — An act by a member of a family or household against another member of the family or household that is:

• intended to result in physical harm, bodily injury or assault;
• a threat that reasonably places the members in fear of imminent physical harm, bodily injury or assault, but does not include defensive measures to protect oneself; or
• intended to inflict emotional harm, including an act of emotional abuse.

FEMA — Federal Emergency Management Agency

FLSA — Fair Labor Standards Act

FVPSA — Family Violence Prevention and Services Act

FVP — Family Violence Program

HHSC — Texas Health and Human Services Commission

HIPAA — Health Insurance Portability and Accountability Act

HIV — Human Immunodeficiency Virus

HRC — Human Resources Code

Intervention services — Direct services for a resident, nonresident or program participant child or adult victim of family violence that provide:

• safety planning;
• understanding and support;
• advocacy;
• case management;
• information and education; and
• resource materials.

IRS — Internal Revenue Service

ITS — Integrated Tracking System

Legal assistance — Direct services to the resident, nonresident, or program participant that include:

• identifying individual legal needs;
• explaining legal rights and options;
• providing support and accompaniment in the pursuit of those options;
• assisting in safety planning; and
• providing advocacy.

Nonresident — An adult or child victim of family violence who receives services from a shelter center without receiving shelter.

Nonresidential center — An HHSC-funded program that:

• is operated by a public or private nonprofit organization; and
• provides comprehensive nonresidential services to victims of family violence as described in the Service Delivery section of the HHSC Family Violence Program Nonresidential Center Provider Manual.

OBL — Office of Business Liaison

OMB — Office of Management and Budget

PIA —  Public Information Act

Program participant — An adult or child victim of family violence who receives services from a nonresidential center or special nonresidential project.

Referral system to existing community services — An organized process for providing information and referring residents, nonresidents or program participants to existing community resources, including but not limited to:

• medical care;
• legal representation;
• protective services for abuse of:
• children;
• the elderly; and
• people with disabilities;
• resource assistance;
• public assistance;
• counseling and treatment services;
• children's services; and
• other appropriate family violence services.

Resident — An adult or child victim of family violence who is admitted to the shelter.

RFP — Request for proposal

Satellite center — An additional shelter operated by a shelter center, located in a different city, that meets the criteria stated in these sections.

Shelter center — An HHSC-funded program that:

• is operated by a public or private nonprofit organization; and
• provides comprehensive residential and nonresidential services to victims of family violence as described in the Service Delivery section of the HHSC Family Violence Program Shelter Center Provider Manual.

Special Nonresidential Project — A project that:

• is operated by a public or private nonprofit organization; and
• provides at least one specialized family violence service in addition to all required core services as described in the Service Delivery section of the HHSC Family Violence Special Nonresidential Project Provider Manual.

Standards — The minimum HHSC requirements as stated in this chapter.

TAC — Texas Administrative Code

TCFV — Texas Council on Family Violence

TDD — Telecommunications Device for the Deaf

TDH — Texas Department of Health (now the Department of State Health Services)

Training and employment information — Providing information and referrals to residents, nonresidents or program participants about employment training and employment opportunities, either directly or through formal arrangements with other organizations.

Twenty-four-hour-a-day shelter — An HHSC-funded shelter center facility that provides access, admittance and temporary emergency residence for victims of family violence 24 hours a day, every day of the year.

UGMS — Uniform Grant Management Standards

USCA — United States Annotated Code

Victim of family violence —  Includes:

• an adult member of a family or household who is subjected to an act of family violence;
• a member of the household of the adult described in subparagraph (A) of this paragraph, other than the member of the household who commits the act of family violence, including an act of emotional abuse;
• those people not directly served by an HHSC family violence provider; and
• a member of the family or household who may have been subjected to sexual abuse by a batterer.

Volunteer recruitment and training program — A process for soliciting a diverse group of people from the community to work as non-paid staff and providing them with information about family violence and services for victims of family violence through a structured orientation.

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