Texas Works Handbook

Part B

Case Management
Table of Contents

100
Processes and Processing Time Frames
200
Issuing Benefits
300
Account Maintenance
400
Special Households
500
Transfers
600
Changes
700
Claims
800
Restored Benefits
900
Referrals for Intentional Program Violation (IPV)
1000
Fair Hearings
1100
Case Record Filing
1200
Confidentiality
1300
Nondiscrimination
1400
Complaints