Texas Health and Human Services Commission
Texas Works Handbook
Revision: 13-2
Effective: April 1, 2013

Part A — Section 2400

One Time Payments

A—2410  General Policy

Revision 13-2; Effective April 1, 2013

A—2411  OTTANF

Revision 13-2; Effective April 1, 2013

TANF

One Time Temporary Assistance for Needy Families (OTTANF) provides $1,000 cash assistance for families in crisis. The intent of the OTTANF payment is to help solve a short-term crisis and divert households from ongoing TANF benefits. These families must

  • meet all TANF eligibility requirements, and
  • not currently receive TANF. Note: Households who are active on Type Programs (TP) 07, 20 or 37 may apply for OTTANF.

A household has an option of receiving TANF or OTTANF if it meets one of four crisis criteria. Households who choose this option are not eligible to receive TANF, TANF-SP, or OTTANF payments for 12 months.

The following type programs (TPs) identify OTTANF Eligibility Determination Groups (EDGs):

  • TP 71 – for a one parent household, and
  • TP 72 – for a two parent household based on incapacity or TANF-SP.

The following participation statutes are required for an OTTANF EDG:

  • Eligible Adult – caretaker in an OTTANF household
  • Eligible Adult – second parent in an OTTANF household
  • Eligible Child – an eligible child in an OTTANF household
  • Other Child – an SSI child

Related Policy
One Time Temporary Assistance for Needy Families Acknowledgement, Form H1072
Welfare Reform Force Change Request, Form H1075

A—2412  Grandparent Payments

Revision 13-2; Effective April 1, 2013

TANF

Provide a $1,000 supplemental payment to a grandparent who meets all the following criteria:

  • is 45 years of age or older. This includes those who turn 45 in the month the eligibility determination is made and couples in which one is 45 or older (regardless of which one is caretaker/payee).
  • meets the TANF relationship requirement of a grandparent as specified in C-1440, Relationship Charts. This includes degrees of great or great-great.
  • is the caretaker or payee (or spouse of the caretaker or payee) of a TANF-certified grandchild, or is the caretaker or spouse of a caretaker of a grandchild for whom the household received OTTANF, and the parent of the grandchild is not in the home.
  • has a family gross income less than or equal to 200% Federal Poverty Limit (FPIL).
  • has resources less than or equal to the TANF resource limit in A-1220, Limits, of $1,000.

Note: A grandparent who is a payee is only required to meet the eligibility requirements noted above to qualify for the grandparent supplement. To be certified as a TANF caretaker, the grandparent must meet all TANF requirements.

Once a grandparent receives a one-time grandparent supplement payment, the grandparent is not eligible to receive the payment for other grandchildren who move into the home at a later time. Additionally, another grandparent cannot receive the grandparent payment for a grandchild who has already received the payment.

The grandchild must currently receive TANF or be newly certified for TANF (including open and close certifications). Note: A grandparent does not qualify based solely on a grandchild in the home who receives SSI.

Related Policy
Time Frames for Qualifying for Restored Benefits, B-820

A—2420  Eligibility Requirements

Revision 05-5; Effective October 1, 2005

A—2421  OTTANF Requirements

Revision 13-2; Effective April 1, 2013

TANF

OTTANF households must:

  • be eligible for TANF and eligible to receive a TANF grant of $10 or more in any month from the application or through the certification month;
  • not include a member who is disqualified or has an open PRA penalty; and
  • meet one of four crisis criteria listed in A-2440, Determining Crisis Criteria (OTTANF).

Note: The household does not have to be eligible for ongoing TANF to qualify for OTTANF.

If the household opts for OTTANF but fails to provide additional information needed for OTTANF, certify the application for TANF or TANF-SP without recontacting the individual.

A—2421.1  Citizenship

Revision 05-5; Effective October 1, 2005

TANF

All adult members of the household and at least one child must meet TANF citizenship requirements to be eligible for OTTANF. A child who is an ineligible alien is a non-household member.

A—2421.2  Deprivation Based on Incapacity

Revision 05-5; Effective October 1, 2005

TANF

If a household claims incapacity, follow the procedures in A-1050, Deprivation Based on Incapacity, before offering OTTANF.

A—2421.3  Child Support

Revision 13-2; Effective April 1, 2013

TANF

Advisors must gather child support information as required for TANF EDGs. If the advisor processes the application as an OTTANF EDG, TIERS will not send the information to the Office of the Attorney General (OAG).

A—2421.4  Employment Services

Revision 05-3; Effective July 1, 2005

TANF

Required members must attend a workforce orientation before being offered OTTANF. Other employment services requirements do not apply to OTTANF.

A—2421.5  Personal Responsibility Agreement (PRA)

Revision 05-3; Effective July 1, 2005

TANF

Households must meet all TANF requirements, including the requirement to sign the PRA.

OTTANF applicants with an open PRA penalty must demonstrate cooperation to be eligible for OTTANF. See A-2100, Personal Responsibility Agreement.

A—2422  Requirements for Grandparent Payments

Revision 05-3; Effective July 1, 2005

A—2422.1  Determining the Budget and Certified Group

Revision 13-2; Effective April 1, 2013

TANF

Determining the Budget Group

To determine income eligibility, include the grandparents, grandchildren and any other children (biological or adopted) who meet the TANF age and relationship requirement and for whom the grandparent could apply for TANF. Persons included in the budget group may be disqualified or have a financial penalty.

Example: The household consists of Mr. and Mrs. Garza who are caring for two grandchildren, Chris, age 2 and Oscar, age 4. Chris and Oscar are cousins. Mr. and Mrs. Garza have two children, Rick, age 16, and Robert, age 19. Rick and Robert live at home. Mrs. Garza is an ineligible alien and is the payee on the TANF EDGs for her two grandchildren.

To determine income and resource eligibility for the one-time grandparent payment, include the following members in the budget group: Mr. and Mrs. Garza, both grandchildren, and Rick. Robert is not included because he does not meet the age requirement.

Determining the Certified Group

The certified group consists of the grandparent (and spouse of the grandparent) and grandchildren for whom the grandparent is the caretaker or payee on a TANF EDG.

Example: To determine the certified group of the Garza family noted in the example for the budget group, the certified group consists of: Mr. and Mrs. Garza, and both grandchildren. Rick and Robert are not included in the certified group.

A—2422.2  Income and Resource Guidelines

Revision 13-2; Effective April 1, 2013

TANF

Count the income and resources of all members of the budget group. Compare the household's gross income to the 200% FPIL. Do not allow any income deductions.

Compare the budget group's resources to the TANF resource limit noted in A-2412, Grandparent Payments.

Use TANF income and resource guidelines to determine countable and exempt income and resources.

Do not count the lump sum grandparent payment as income in the Supplemental Nutrition Assistance Program (SNAP), TANF, or Medicaid EDG. It is considered a resource of the TANF certified grandchild(ren), and is therefore also exempt from SNAP resources as explained in A-1248, Resources of TANF and SSI Recipients.

The supplement counts as a TANF benefit for purposes of determining the amount of child support owed to Texas.

A—2430  Who Is Not Eligible

Revision 05-5; Effective October 1, 2005

A—2431  Who Is Not Eligible for OTTANF

Revision 13-2; Effective April 1, 2013

TANF

Do not offer OTTANF to a household if any member:

  • is disqualified;
  • is an active TANF individual;
  • has an open PRA noncooperation and fails to demonstrate cooperation within the allowed time period;
  • does not meet citizenship requirements for TANF (see A-2421.1, Citizenship);
  • is a caretaker or second parent who received OTTANF within the previous 12 months;
  • is a caretaker or second parent who did not receive OTTANF in the previous 12 months but now lives with a household that received OTTANF in the previous 12 months and would have been a required member of the household; or
  • is receiving Refugee Cash Assistance (RCA).

Notes:

  • Consider an individual as being active in TANF if the individual applies for OTTANF during the individual's second noncooperation month.
  • Do not provide OTTANF for months identified as a forfeit month because of noncooperation with the PRA.
  • OTTANF applicants with an open PRA penalty must demonstrate cooperation to be eligible for OTTANF. See A-2100, Personal Responsibility Agreement.

A—2431.1  12-Month Ineligibility Period

Revision 13-2; Effective April 1,2013

TANF

A caretaker or second parent certified for OTTANF is ineligible for TANF, TANF-SP, or OTTANF for 12 months. The first month of the 12-month ineligibility period is the grant effective month. When a caretaker and/or second parent of an OTTANF EDG moves to a new household, the individual takes the 12-month ineligibility period status along with the move. Children are only ineligible for the OTTANF grant effective month.

Example 1:

Mary applies for and receives OTTANF for herself and child in December. In June, she marries a man with two children who do not receive TANF. Mary and her husband have a mutual child. The new household is not eligible for TANF or OTTANF until the following December because the ineligibility period follows the caretaker. The household can apply for medical programs.

Anyone who would have been a mandatory member of the TANF group at the time of certification is not eligible for TANF benefits during the 12-month ineligibility period.

Example 2:

Ms. King received OTTANF for herself and her two children with a grant effective date of September 2012. In December 2012, her child Ryan, who was living with his father, moves into her household. Ms. King applies for TANF for Ryan. Because Ryan would have been included in the budget group at the time of certification, he cannot receive OTTANF or TANF until September 2013.

Use the following chart to determine eligibility when minor parents move into or out of an OTTANF or TANF household.

If a minor parent ... and moves ... then the minor parent is ...
received OTTANF on a parent's EDG out and applies for TANF for the minor parent and for the child, eligible for OTTANF or TANF.
received OTTANF as a child in any household in with a parent who receives TANF, eligible for TANF after the OTTANF ineligible month.
received OTTANF as a caretaker in with a parent who receives TANF, eligible for TANF. Note: Use Form H1075, Welfare Reform Force Change Request, to remove the ineligible date.
receives TANF as a caretaker in with a parent who received OTTANF, ineligible for TANF or OTTANF if the minor parent would have been a required member of the parent's EDG at the time OTTANF was certified.

A—2432  Who Is Not Eligible for One-Time Grandparent Payments

Revision 05-5; Effective October 1, 2005

TANF

A household is not eligible for the one-time grandparent payment if :

  • the gross income for the household exceeds the income limit,
  • the resources available to the household exceed the resource limit,
  • they do not meet the age or relationship requirement, or
  • they have already received the one-time grandparent payment.

A—2440  Determining Crisis Criteria (OTTANF)

Revision 05-4; Effective August 1, 2005

TANF

In addition to meeting all TANF requirements, the household must also meet one of the following four crisis criteria.

A—2441  Crisis Criteria One (TP 71 or 72)

Revision 07-3; Effective July 1, 2007

TANF

The caretaker or second parent must have a loss of any type of employment without regard to work history or certain dollar amount in the

  • two months before application,
  • application month, or
  • process month.

Notes:

  • If the household's income terminated in the process month and exceeded the TANF recognizable needs amount, the household may be eligible for OTTANF the month after the process month.
  • As long as the individual meets the criteria above and is TANF-eligible, the individual may receive OTTANF regardless of the individual's current employment status.

Do not apply Crisis Criteria One if an applicant voluntarily quits a job, including self employment, without good cause.

Temporary leave without pay from a job does not constitute loss of employment.

Related Policy
Reasons for Good Cause, A-1861

A—2442  Crisis Criteria Two (TP 71)

Revision 07-3; Effective July 1, 2007

TANF

In a one-parent household, the:

  • dependent child must have a loss of financial support from the legal parent or stepparent within the last 12 months before the application month or process month through death, divorce, separation or abandonment or through termination or reduction of financial support; and
  • caretaker must have been employed within the 12 months before the application or process month.

Financial support, including child support, is assistance with basic living expenses like rent, utilities and food. Loss of financial support from a legal parent or stepparent must be verified.

A—2443  Crisis Criteria Three (TP 71 or 72)

Revision 13-2; Effective April 1, 2013

TANF

The caretaker or second parent graduated from a university, college, junior college or technical training school within the 12 months before the application or process month, and is unemployed or underemployed. The caretaker or second parent must:

  • provide proof of degree or certificate of completion from a technical training school, junior college, college or university. This includes beauty, nursing or vocational school. The institution can be in or out of Texas;
  • not currently be enrolled in an institution of higher learning; and
  • have received TANF or an OTTANF benefit (in Texas) anytime in the 12 months before enrolling, or while attending a college, university, or technical training school. Attempt to verify prior receipt of TANF or OTTANF, but accept the individual's statement if TIERS records for that time are not available.

A—2444  Crisis Criteria Four (TP 71 or 72)

Revision 13-2; Effective April 1, 2013

TANF

The caretaker and/or second parent is currently employed but still meets TANF requirements and is facing a crisis situation in the

  • two months before application,
  • application month, or
  • process month.

The crisis situations are:

  • Loss or potential loss of transportation — The applicant is unable to get to a job. The loss of a vehicle can be because of needed repairs, lack of insurance, necessary inspection, repossession, or threat of repossession.
  • Loss or potential loss of shelter — The household may lose shelter because of foreclosure, eviction, condemnation, or threat of any of these.
  • Medical emergency (60 days or less) — A caretaker/second parent has a medical emergency or is needed to provide temporary care for a household member who is ill or injured. The medical emergency can be for the applicant or a household member within the TANF degree of relationship. Do not apply this policy to individuals outside the home except for members who are in the hospital. A normal pregnancy or maternity leave is not a medical emergency.

A—2450  Issuing Benefits

Revision 05-4; Effective August 1, 2005

A—2451  Issuing OTTANF Benefits

Revision 13-2; Effective April 1, 2013

TANF

Use the same timeliness processing standards for OTTANF as for the TANF program. (See B-100, Processes and Processing Time Frames.)

A—2451.1  Reissuing Benefits

Revision 07-1; Effective January 1, 2007

TANF

Use Form H1008-A, Warrant Inquiry/EBT Benefit Conversion and Affidavit for Non-Receipt of Warrant, for lost or stolen OTTANF warrants.

If available, fax Form H1008-A to State Office Fiscal Management Services at 512-487-3400. Write "OTTANF" across the top of the form.

A—2451.2  Switching from OTTANF to TANF

Revision 13-2; Effective April 1, 2013

TANF

When an applicant opts for OTTANF then decides to receive TANF, use the chart below to determine how to issue benefits:

If ... then ...
the OTTANF warrant has been issued but not cashed,
  • if the applicant has received the warrant, instruct the applicant to return the warrant to HHSC.
  • contact the IEE Help Desk via email at IEE_HELP@hhsc.state.tx.us or at 800-214-4175 (Option 1).
    • If emailing, enter Cancelling OTTANF Benefits When Client Was Erroneously Certified for OTTANF Instead of TANF/TANF SP as the email subject line.
    • If calling, tell the Help Desk representative that your issue relates to “Cancelling OTTANF benefits when client was erroneously certified for OTTANF instead of TANF/TANF SP.”
  • cancel the OTTANF warrant using Form H1008-A, Warrant Inquiry/EBT Benefit Conversion and Affidavit for Non-receipt of Warrant, and request issuance of TANF benefits for the OTTANF grant effective month using Form H1008-A.
  • submit Form H1075, Welfare Reform Force Change Request, to request removal of the ineligible dates.
  • document the reason for the switch.
  • record the Help Desk ticket number in Case Comments.
the OTTANF warrant has been cashed, do not accept the $1,000 payment in the form of cash, cashier’s check or money order. The applicant is not allowed to switch in this situation.

A—2451.3  Switching from TANF to OTTANF

Revision 13-2; Effective April 1, 2013

TANF

Do not allow applicants to switch from TANF to OTTANF once the TANF EDG has been certified. Exception: Follow procedures below only if HHSC did not explain or offer the applicant the OTTANF option.

  • Contact the IEE Help Desk via email at IEE_HELP@hhsc.state.tx.us or at 800-214-4175 (Option 1).
    • If emailing, enter Cancelling TANF Benefits When Client Was Erroneously Certified for TANF/TANF SP Instead of OTTANF as the email subject line.
    • If calling, tell the Help Desk representative that your issue relates to “Cancelling TANF benefits when client was erroneously certified for TANF/TANF SP instead of OTTANF.”
  • Submit a referral to recoup the TANF/TANF SP benefits already issued.
  • Withdraw TANF in the program page.
  • Pull the case back into Complete Action (if appropriate).
  • Record the Help Desk ticket number in Case Comments.

A—2452  Issuing One-Time Grandparent Payment

Revision 13-2; Effective April 1, 2013

TANF

Advisors must do inquiry into the Grandparent Payment System (GPS) to ensure the certified group members have not previously received a payment before certification.

A—2452.1  Reissuing Grandparent Payments

Revision 00-3; Effective April 1, 2000

TANF

When a household reports the one-time grandparent payment was lost, destroyed, stolen, or not received, complete Form H1084, Certification for Warrants Lost, Destroyed, Stolen, or Not Received. Have the grandparent caretaker/payee sign the certification. Send the certification to Fiscal Management Services.

A—2460  Verification Requirements

Revision 13-2; Effective April 1, 2013

TANF

For One Time Temporary Assistance for Needy Families (OTTANF) Payments:

  • Verify the required members attended the workforce orientation.
  • Verify the household has lost or will lose transportation due to:
    • needed repairs;
    • repossession or threat of repossession;
    • lack of insurance;
    • necessary inspection; or
    • driver license.

Verify these conditions if the loss occurred during the application month, two months prior to the application month, or the process month. Accept the individual's statement if unable to verify.

  • Verify that the household has lost or will lose shelter due to:
    • foreclosure;
    • eviction; or
    • condemnation.

Verify these conditions if the loss occurred during the process month, application month, or two months prior to the application month. Accept the individual's statement if unable to verify.

  • Verify:
    • the medical emergency;
    • that the medical emergency is temporary;
    • that the member (certified or not) is within the required degree of relationship; and
    • the member lives in the home.
  • Verify:
    • parental relationship; and
    • loss of financial support from the legal parent or stepparent.
  • Verify:
    • proof of graduation or certificate of completion from a college, university, junior college or technical training school.
    • that the individual received TANF benefits in Texas. Accept the individual's statement if TIERS records for that time are not available.
    • TANF benefits have been cancelled prior to certifying the OTTANF EDG. See A-2451.3, Switching from TANF to OTTANF.

For Grandparent Payments verify:

  • the age of the grandparent;
  • relationship;
  • that the grandparent is a caretaker or payee (or spouse of a caretaker or payee) of a TANF-certified grandchild, and the parent of the child is not in the home;
  • that the family has gross income less than or equal to 200% of the FPIL; and
  • that the family resources are less than or equal to TANF resource limits in A-1220, Limits.

Related Policy
Questionable Information, C-920
Providing Verification, C-930

A—2470  Documentation Requirements

Revision 13-2; Effective April 1, 2013

TANF

Document OTTANF verifications and an explanation of the household situation in case comments.

Document that you informed the household of the one-time payment at application and whether the caretaker requested it or declined it.

Document which of the following crisis criteria the applicant meets to qualify for OTTANF:

  • loss or potential loss of income;
  • loss of spousal support;
  • proof of graduation;
  • loss or potential loss of transportation;
  • loss or potential loss of shelter; or
  • medical emergency.

When verification is unavailable, document:

  • the individual's statement;
  • the reason verification is unavailable; and
  • efforts made to get verification.

For Grandparent Payments:

  • document that you informed the household of the one-time grandparent payment at application or periodic review if the grandparent is potentially eligible and whether the caretaker/payee requested it or declined it.
  • if the grandparent requests the payment, document:
    • that the advisor inquired into the Grandparent Payment System to ensure the household did not previously receive a payment;
    • the household's income and resources; and
    • that the requesting household meets the eligible grandparent caretaker/payee criteria.

Related Policy
Documentation, C-940
The Texas Works Documentation Guide