Electronic Visit Verification


Electronic visit verification (EVV) is a telephone and computer-based system that electronically verifies service visits occur and documents the precise time service provision begins and ends. The purpose of EVV is to verify that individuals are receiving the services authorized for their support and for which the state is being billed.

Beginning March 1, 2015, the Texas Health and Human Services Commission (HHSC) is implementing an EVV initiative that will replace the DADS EVV initiative and expand requirements for the use of EVV to cover the entire state.

Click here for information regarding the HHSC EVV Initiative.

Effective March 1, 2015, EVV will be required statewide in all DADS regions.

  • DADS Region 1 — Lubbock, Amarillo and the surrounding areas
  • DADS Region 2 — Abilene, Wichita Falls and the surrounding areas
  • DADS Region 3 — Dallas, Fort Worth, Denton and the surrounding areas
  • DADS Region 4 — Longview, Tyler and the surrounding areas
  • DADS Region 5 — Beaumont, Nacogdoches, Jasper and surrounding areas
  • DADS Region 6 — Houston, Conroe, Bay City and the surrounding areas
  • DADS Region 7 — Austin, Waco, Temple and the surrounding areas
  • DADS Region 8 — San Antonio, New Braunfels, Del Rio and the surrounding areas
  • DADS Region 9 — Midland, Odessa, San Angelo and the surrounding areas
  • DADS Region 10 — El Paso, Pecos and the surrounding areas
  • DADS Region 11 — Corpus Christi, Brownsville, McAllen and the surrounding areas

For a complete list of the counties included in each region, please access the map here (PDF format).

Programs Impacted by EVV

Providers in these regions who deliver the following services and programs will be required to implement and use EVV beginning March 1, 2015:

Service Type Programs/Services
DADS fee-for-service

Attendant-like services provided in the home and in the community for the following programs:

  • Community Attendant Services (CAS)
  • Family Care (FC)
  • Primary Home Care (PHC)
  • Community Living Assistance and Support Services (CLASS)
    • Habilitation services and in-home respite
  • Medically Dependent Children Program (MDCP)
    • In-home respite and family flexible support
Consumer Directed Services Consumer Directed Services (CDS) option.
EVV is optional for individuals who have selected CDS.

This webpage serves as an EVV resource for DADS contracted providers, Consumer Directed Services (CDS) employers and Financial Management Services Agencies (FMSAs). Please click on the links in the toolbar on the left to view additional EVV information and resources.

EVV Vendor Selection

ALL providers required to use EVV, including those currently using EVV, who have not yet selected an EVV vendor, must select one of four EVV vendors approved by HHSC no later than February 10, 2015. Providers should contact the approved EVV vendors to gather the information needed to select an EVV vendor. Once a provider has chosen their preferred EVV Vendor, they must then complete and submit the EVV Vendor Selection Form.

  • Click here for information regarding the HHSC EVV Vendors
  • Click here for the EVV Vendor Selection Form.

EVV Implementation Timeline

Effective March 1, 2015, providers must use an HHSC-approved EVV system for attendant like services. All providers may use paper timesheets as supporting documentation during their initial EVV implementation between March 1 and May 31, 2015.

Beginning June 1, 2015, paper timesheets will no longer be accepted for the above listed programs and services. If paper timesheets are used on or after June 1, 2015, the visit may be subject to recoupment during DADS contracting monitoring.

Click here for information on the HHSC EVV Initiative.

Questions about EVV

In the event the information you are seeking is not found, or if you have comments, questions or suggestions, please contact us.

Texas Department of Aging and Disability Services
Mail Code W-235
P.O. Box 149030
Austin, TX 78714-9030

Note to assistive technology users

If you use assistive technology, and the format of any material on this website interferes with your ability to access the information, please contact DADS at cpc@dads.state.tx.us. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility concern, the preferred format in which to receive the material, the web address of the requested material, and your contact information.

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Updated: February 18, 2015