DADS helpful numbers

Aging Programs and Services — 512-438-3200
Aging Texas Well — 512-438-5471
Area Agencies on Aging — 1-800-252-9240 (includes benefits counseling services
Complaints Against Nursing Home Administrators — 512-438-5495
Consumer Rights and Services complaints line — 1-800-458-9858 or 512-438-2011
DADS Local Intake Offices
Click here to find your local intake office
Long-term Care Regulatory Facility/Agency Information — 1-800-458-9858
Medicaid Estate Recovery Program — 1-800-458-9858
Local Authorities
Click here to find your local authority
Provider Claims Services (PCS) — 512-438-2200
Regulatory Services Credentialing Department (Texas only)
- Employee Misconduct Registry: 512-438-5495
- Nurse Aide Training and Competency Evaluation: 512-438-2017
- Nursing Facility Administrator Licensing: 512-438-2015
- Nurse Aide Registry: 512-438-2050
- Medication Aide Registry: 512-438-2025
State Long Term Care Ombudsman Program (Advocates on behalf of nursing home and assisted living residents) — 1-800-252-2412
Press/News Media Inquiries — 512-438-3056

Other helpful numbers

Adult Protective Services — 1-800-252-5400 or 512-834-3784
Medicaid Hotline — 1-800-252-8263
Medicare — 1-800-442-2620
Texas Health and Human Services Commission Office of Ombudsman — 1-877-787-8999 or 1-888-425-6889 (TDD)

Updated:February 9, 2012