One of the best things about the holiday season is spending time with family and other loved ones. But many residents of state supported living centers, nursing homes and assisted living facilities have no nearby family with which to share the holidays… | continue this story
Health care professionals have known for a long time that common diseases such as heart disease, cancer and diabetes, as well as rare diseases such as hemophilia, cystic fibrosis and sickle cell anemia, can run in families. According to the Surgeon General of the United States, tracing the illnesses suffered by your parents, grandparents and other blood relatives can help your doctor predict the disorders for which you may be at risk and take action to keep you and your family healthy… | continue this story
Family members of aging adults typically travel one of two paths to becoming a caregiver: the sudden sprint or the gradual march… | continue this story
The U.S. Senate Special Committee on Aging has set up a new, toll-free hotline to help older adults who suspect fraud or a scam may be occurring… | continue this story
The importance of advance planning for aging adults (especially those suffering from chronic illnesses) cannot be overstated… | continue this story
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Website usability and accessibility encompasses all disabilities, including visual, auditory, physical, speech, cognitive and neurological. Two rules became effective on Sept. 1, 2006, that are related to the accessibility of content on state of Texas Internet and intranet websites, including non-HTML documents such as PDFs, PowerPoint presentations and others. These rules are:
The Texas Department of Aging and Disability Services strives to ensure that its web pages display properly in the current and two previous versions of Internet Explorer and Firefox. When linking to other file types, such as PDFs, website users need to ensure they have downloaded the appropriate file viewing software. The following are some file types that you may find on the DADS website with links to downloading viewers or players.
The Department of Aging and Disability Services (DADS) has identified the Office of Consumer Rights and Services as its centralized source for the receipt of complaints by people who receive services from DADS, family members and the public.
To report a complaint about the treatment of older Texans and people with disabilities, including people with intellectual disabilities, who receive services in facilities or from agencies regulated by DADS click here to contact Consumer Rights and Services or call 1-800-458-9858.
If you are concerned with the treatment of someone living in a state supported living center (SSLC), call 1-877-323-6466, or 1-877-648-2233 if you use TDD, to speak to an independent ombudsman who can help. To learn more, visit the Independent Ombudsman website.
Suspected cases of abuse, neglect or exploitation of SSLC residents should be reported directly to the Texas Department of Family and Protective Services at 1-800-252-5400.
Long-term care ombudsmen work to resolve complaints about the quality of life and quality of care of people who live in nursing homes and assisted living facilities, and to protect their rights. If you have concerns, call 1-800-252-2412. To learn more, visit the Long-Term Care Ombudsman website.
Contact the HHSC Ombudsman Office if you have complaints or issues related to health and human services programs not administered by DADS.
Texas Health and Human Services Commission
Office of the Ombudsman, MC H-700
P.O. Box 13247
Austin, TX 78711-3247
Fax: 1-888-780-8099 (Toll-free)
TTY: 1-888-425-6889 or 1-512-438-3087
Consistent with requirements set out in the Settlement Agreement between the state of Texas and the U. S. Department of Justice, three teams of professionals in the field of intellectual and developmental disabilities have been assigned responsibility for conducting a baseline review and subsequent on-site compliance monitoring visits at each of the 12 state supported living centers in Texas as well as at the ICF/IID component of the Rio Grande State Center.
The mission and performance of the Texas Department of Aging and Disability Services (DADS) are under review by the Texas Legislature as required under the Texas Sunset Act. The Act provides that the Sunset Commission, composed of legislators and public members, periodically evaluate a state agency to determine if the agency is still needed and to explore ways to ensure that the agency's funds are well spent. Based on the recommendations of the Sunset Commission, the Texas Legislature ultimately decides whether an agency continues to operate into the future.